Gaya APA
Hartono-p, M. (2018).
Kansei Engineering, Kano, dan Triz for Logistics Service Excellence C1 (Edisi 1).
Yogyakarta:
Graha Ilmu.
Gaya MLA
Hartono-p, Markus.
"Kansei Engineering, Kano, dan Triz for Logistics Service Excellence C1".
Edisi 1
Yogyakarta:
Graha Ilmu,
2018.
Text.