Gaya APA
Markus-p, H. (2018).
Kansei Engineering, Kano, dan Triz for Logistic Services Excellence C2 (Edisi 1).
Yogyakarta:
Graha Ilmu.
Gaya MLA
Markus-p, Hartono.
"Kansei Engineering, Kano, dan Triz for Logistic Services Excellence C2".
Edisi 1
Yogyakarta:
Graha Ilmu,
2018.
Text.